The Business and Administration course provides the essential skills for administrative roles across a range of business settings. It covers office management, communication, organisation, time management, and the use of technology to boost efficiency.
The course is made up of three units:
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Developing an understanding of basic administration concepts and practices
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Reviewing essential knowledge for both daily and more complex administrative tasks
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Learning the business and administration national occupational standards
Learners will gain practical experience in managing information, organising meetings, handling correspondence, and supporting daily operations, while building problem-solving skills and proficiency in office software. By the end, participants will be well-prepared to carry out a variety of administrative duties, helping organisations run smoothly and efficiently.
