Learner support and inclusion
Everyone learns differently. Whatever helps you take part fully and sit your exams with confidence, we will put it in place — free, confidential and without judgement.
- Free
- Confidential
- No diagnosis needed
- Online & in person
Support, built in from day one
You do not need a diagnosis, and you only share what you are comfortable with. Under the Equality Act 2010 we make reasonable adjustments so no one is put at a disadvantage — and we build that support in from the start.
Offered early
The right help, in plain language and at your pace — often the difference between starting and finishing.
Free & judgement-free
Every bit of support here is free, and asking for it never counts against you.
Built in from day one
A short, relaxed assessment at the start sets up the right help before you need it.
Who we help, and how
Not sure your situation fits? Just ask. Here is where learners most often need a hand — tap any card to learn more.
Specific learning difficulties
Dyslexia, dyscalculia or dyspraxia — we adapt how you learn and how you are assessed.
Learn moreAutism & neurodiversity
Autistic, ADHD, or simply thinking differently — we flex pace, routine and environment.
Learn moreMental health & wellbeing
Anxiety, low mood or stress — flexible pacing, calmer settings and trusted support.
Learn moreEnglish as an additional language
English not your first language? Our ESOL provision builds the skills you need.
Explore ESOLSensory & physical disabilities
Accessible rooms, modified materials and assistive tech, so you take part on equal terms.
Tell us what helpsDigital access & IT confidence
New to studying online? We walk you through it, step by step.
Staying safe onlineAdjustments we can make
Agreed in advance, these let you show what you can really do in your exams:
Our promise to you
- We ask about your needs early — no chasing.
- No formal diagnosis required.
- Everything you share stays confidential.
- Adjustments are recorded in your learning plan.
- Always free — asking never disadvantages you.
Getting support, in four steps
It starts the moment you enrol — and you are never on your own.
- 1
Tell us what you need
Mention it when you enrol, or call 01273 526996 any time. There is no wrong time to ask.
- 2
Quick initial assessment
A short, relaxed check of your starting point — nothing to pass or fail.
- 3
Agree your learning plan
We record your goals, support and any exam access arrangements in writing.
- 4
Learn with support in place
Everything is ready for your exam, and your support stays under review.
People you can talk to
You are never on your own. Speak to your tutor during any lesson, or reach our Additional Support Specialist directly — whatever feels easiest for you.
Kerry Giles
Additional Support SpecialistHi, I'm Kerry. I've worked within Adult Education for the past 12 years supporting learners in achieving their Apprenticeships, Maths, and English Functional Skills. I am a strong believer that by breaking down barriers within education anyone can achieve anything. I am currently studying for my Masters in Special Educational Needs and Disabilities to assist me in continuing to make Adult Education accessible for all.
Your tutor
Available during every lesson — your first port of call for anything you need, big or small.
Everyone is welcome here, exactly as they are
Online or in person, anywhere in England, you have the same right to learn somewhere welcoming, respectful and free from discrimination. Disability, additional needs, language, background, age, faith or identity never decide how far you can go.
Read our policiesRelated support
Pages that sit alongside learner support.
Learner Info & welfare
Safeguarding, mental health, online safety and our policies.
Visit Learner InfoSafeguarding & Prevent
How we keep learners safe, and where to turn.
SafeguardingLearner Hub
Past papers, practice papers and exam tips.
Open the hubCheck your eligibility
See in minutes if you qualify for a free course.
Check eligibilityHow are courses free?
Funded through the Adult Skills Fund — here is how.
How funding worksBrowse our courses
Accredited qualifications, online or in person.
Browse coursesNot sure what you need? Let's talk.
No question is too small. Talk it through with a real person — in confidence, with no pressure.