Cookie Policy

This Cookie Policy was last updated on 22 June 2026 and applies to citizens and legal permanent residents of the United Kingdom.

1. Introduction

Our website, functionalskillsuk.co.uk (hereinafter: "the website"), uses cookies and other related technologies (for convenience all such technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below, we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Strictly necessary cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website. We may place these cookies without your consent.

5.2 Functional cookies

We use functional cookies to support features such as live chat support. These cookies remember your interactions with the chat widget so we can respond to your queries. Please note that our live chat widget loads automatically when a page opens, so its cookies may be placed before you make a choice in the cookie banner. You can remove them at any time by clearing your browser cookies for this site or by disabling cookies in your browser settings.

5.3 Statistics and marketing cookies

We use statistics cookies (Google Analytics) to understand how the site is used, and marketing cookies (Google Ads, managed through Google Tag Manager) to measure which adverts lead to bookings. We may also use Amplitude for product analytics. These cookies are switched off by default: when you first visit, Google Consent Mode holds them in a "denied" state, and they are only placed after you choose "Accept" in the cookie banner. If you choose "Reject", they are not used. The specific cookies each service may set are listed in section 6 below.

6. Placed cookies

The following services may set cookies when you use our website. Each service is listed with the cookies it places, what they do, and how long they last.

Some pages embed third-party tools that may set their own cookies or storage. In particular, our eligibility checker embeds a postcode lookup hosted by a third party (Lovable); if you use it, that tool may place cookies outside our cookie banner, governed by its own provider's policy.

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. You may choose to accept or reject non-essential cookies. As soon as you make your choice, we will use cookies as described in this policy. You can disable cookies at any time via your browser, but please note that some parts of our website may no longer work properly.

7.1 Manage your consent

Your choice is saved in your browser's local storage (in an item called fsuk_cookie_consent_v1) rather than in a cookie, and it stays on your own device — we do not keep a copy. To change your choice, clear your browsing data (cookies and site data) for this website; the cookie banner will then appear again on your next visit so you can choose differently. If you need help, contact us using the details below.

8. Enabling, disabling, and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

• You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
• Right of access: you have the right to access your personal data that is known to us.
• Right to rectification: you have the right to supplement, correct, have deleted, or blocked your personal data whenever you wish.
• If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
• Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
• Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us using the details below. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority — the Information Commissioner's Office (ICO).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us using the following details: