This Cookie Policy was last updated on 29 April 2026 and applies to citizens and legal permanent residents of the United Kingdom.
1. Introduction
Our website, functionalskillsuk.co.uk (hereinafter: "the website"), uses cookies and other related technologies (for convenience all such technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below, we inform you about the use of cookies on our website.
2. What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
3. What are scripts?
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
4. What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5. Cookies
5.1 Strictly necessary cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website. We may place these cookies without your consent.
5.2 Functional cookies
We use functional cookies to support features such as live chat support. These cookies remember your interactions with the chat widget so we can respond to your queries. We ask your permission to place functional cookies.
5.3 Statistics and marketing cookies
At present, we do not use any third-party statistics or marketing cookies on this website. If we introduce any in the future, we will update this policy and ask for your consent before placing them.
6. Placed cookies
The following services may set cookies when you use our website. Each service is listed with the cookies it places, what they do, and how long they last.
OpenWidget Chatbot
Functional / Marketing
OpenWidget Chatbot
Functional / MarketingUsage
We use OpenWidget to provide a chat support widget on our website so visitors can ask questions and get help in real time.
Sharing data
Data is shared with OpenWidget (Text, Inc.) to deliver the chat service. See the OpenWidget Privacy Policy at openwidget.com/privacy for details.
Cookies
| Name | Expiration | Function |
|---|---|---|
__livechat / __lc_* | Persistent | Identify the visitor across chat sessions and store conversation state. |
main_window_timestamp | Session | Coordinate the chat widget across browser tabs. |
Stripe (Checkout pages only)
Strictly Necessary
Stripe (Checkout pages only)
Strictly NecessaryUsage
We use Stripe to process payments securely on our checkout page. Stripe cookies are only set when you visit a payment page and are required for fraud prevention and to complete the transaction.
Sharing data
Data is shared with Stripe Payments Europe Ltd. for payment processing. See the Stripe Privacy Policy at stripe.com/privacy for details.
Cookies
| Name | Expiration | Function |
|---|---|---|
__stripe_mid | 1 year | Fraud prevention — identify the device used for the payment. |
__stripe_sid | 30 minutes | Fraud prevention — identify the active payment session. |
Functional Skills UK (this website)
Strictly Necessary
Functional Skills UK (this website)
Strictly NecessaryUsage
We use a small number of first-party cookies to keep your session active, remember your cookie preferences, and protect against cross-site request forgery (CSRF). These are required for the website to function.
Sharing data
This data is not shared with third parties.
Cookies
| Name | Expiration | Function |
|---|---|---|
fsuk_consent | 12 months | Stores your cookie consent choice so we don't ask you again on every page. |
csrftoken | Session | Protects forms and API requests against cross-site request forgery attacks. |
7. Consent
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. You may choose to accept or reject non-essential cookies. As soon as you make your choice, we will use cookies as described in this policy. You can disable cookies at any time via your browser, but please note that some parts of our website may no longer work properly.
7.1 Manage your consent
You can update your consent at any time by clearing your browser cookies for this site, or by contacting us using the details below and asking us to delete the consent record we hold for you.
8. Enabling, disabling, and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
9. Your rights with respect to personal data
You have the following rights with respect to your personal data:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: you have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted, or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us using the details below. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority — the Information Commissioner's Office (ICO).
10. Contact details
For questions and/or comments about our Cookie Policy and this statement, please contact us using the following details:
Functional Skills UK LimitedSussex Functional Skills Centre, Gordon Mews, Unit 2 Gordon Rd,
Brighton and Hove, Brighton BN41 1HU
United Kingdom
Website: functionalskillsuk.co.uk
Email: info@functionalskillsuk.com
Phone: 01273 526996