Understanding Behaviour that Challenges

Course Overview
The “Understanding Behaviour that Challenges” course is designed to provide professionals and caregivers with a comprehensive understanding of challenging behaviours and effective strategies for managing and supporting individuals exhibiting such behaviours. This course explores the underlying causes of challenging behaviour, the impact it has on individuals and their environments, and practical approaches for addressing and managing these behaviours constructively.
Participants will learn about various types of challenging behaviour, including aggression, self-harm, and non-compliance, and explore the factors that may contribute to these behaviours, such as communication difficulties, environmental stressors, and unmet needs. The course emphasises person-centred approaches, de-escalation techniques, and behaviour management strategies to improve outcomes and promote positive interactions.
By the end of the course, learners will be equipped with the knowledge and skills to understand and address challenging behaviours effectively, enhancing their ability to provide supportive and responsive care.
This course is made up of four units:
What You Will Learn
Unit 1
What is meant by the term ‘behaviour that challenges’?
Unit 2
How to recognise changes in individuals that may indicate an episode of challenging behaviour
Unit 3
The importance of non-verbal communication
Unit 4
How reflection on an incident can assist in managing future behaviour
Apply for Government Funding
Enrol for free in our self-paced online course. Fully funded if you’re eligible.
Apply for fundingDelivery
Online Self-Study
Via our e-assessor platform
The course is completed online through our e-assessor platform over seven weeks. Study at your own pace around your work and home life commitments — all deadlines are shown in your online course platform once you are enrolled.
Enhance Your Skills
Build Confidence
Gain the confidence to apply your skills in real-world situations, from the workplace to everyday life.
Unlock Opportunities
Open doors to fulfilling careers, further education, and apprenticeships with a recognised qualification.
Foster Connections
Develop a sense of purpose and connect with fellow learners in a supportive environment.
Further Information
Further Benefits:
Achieve a nationally recognised Level 2 qualification
Improve your understanding of the reasons why individuals display behaviour that challenges and its impact
Further your personal and professional development
Be able to support individuals effectively
Learn at a time that suits you without the need to attend college
Related qualifications you can progress to:
Level 2/3 Diploma in Health and Social Care
Level 2 qualifications in Mental Health
Level 2 Certificate in Principles of Working with Individuals with Learning Disabilities
Level 2/3 Certificates in Understanding Autism
Level 2/3 qualifications for the Children and Young People's Workforce
What Our Participants Say
“The course was brilliant. The tutors were really supportive and made everything easy to understand. I finally feel confident with my English skills.”
“I was nervous about going back to studying but the team made me feel welcome from day one. I passed first time!”
“Great course, well structured and the online delivery worked perfectly for me. Highly recommend to anyone looking to improve.”
“Amazing experience. The tutors go above and beyond to help you succeed. I couldn't have done it without their support.”
Check Your Eligibility
- Aged 19 or over
- Living in England
- Not enrolled on other government-funded courses
Note: London, West Midlands, Liverpool, Manchester, South Yorkshire, Bristol, and Bath are not funded via online enrolment.