Mastering the Art of the Job Interview
Job interviews can be nerve-racking, but they are also one of the best opportunities you will ever have to show who you are and what you can bring to a role. Whether you are taking your first steps into employment or looking to progress your career, learning how to handle interviews with confidence is a skill that can make all the difference.
At Functional Skills UK, we work with learners every day to help them develop strong communication skills, build confidence, and prepare effectively for interviews. Here is how to make your next one count.
The Changing Face of Recruitment
Recruitment today looks very different from how it did just a few years ago. According to the CIPD (2024), around 78% of UK organisations have increased their use of technology in hiring, and 31% now use some form of artificial intelligence or machine learning to assess candidates.
That means your first impression often happens online. From application platforms to video interviews, professionalism and preparation are key. Make sure your surroundings are tidy, test your equipment, and treat every interaction as if you are already meeting face to face. A calm and confident approach can make you stand out long before you enter the interview room.
Preparation is Everything
The best interviews are often won before they even begin. Preparation builds confidence, gives you clarity, and helps you feel in control.
Start by researching the organisation. Know what they do, their values, and any recent developments or projects. This shows genuine interest and allows you to tailor your answers to their priorities. Understand the role in detail, matching your skills and experience to the job description so you can clearly explain how you will add value.
It can also help to prepare short examples using the STAR method (Situation, Task, Action, Result) to highlight your achievements. When you know what you want to say and can back it up with evidence, your confidence grows, and that always comes across in the interview.
Making a Strong First Impression
A job interview is not just about convincing an employer to hire you. It is also your chance to make sure the role and organisation are right for you. Interestingly, 41% of new recruits leave their jobs within the first 12 weeks, which highlights how crucial it is for both sides to find a good fit.
Confidence and communication play a big part here. Remember that how you say something can be just as important as what you say. Maintain good posture, make eye contact, and listen carefully before responding. Show enthusiasm for the opportunity and let your personality come through. Authenticity builds rapport far better than rehearsed answers.
During your interview, ask questions that help you understand more about the company culture, expectations, and opportunities for progression. Doing your research and showing genuine curiosity will not only impress your interviewer but also help you make an informed decision about your next step.
Returning to Learning and Building Confidence
For many adults, returning to education after time away from work can feel daunting, but it is one of the most effective ways to rebuild confidence and open new doors. Studying a qualification, even part-time, helps refresh your knowledge, develop new skills, and demonstrate commitment to self-improvement.
One of the biggest advantages of adult education is its flexibility. Whether you are working, caring for family, or juggling multiple commitments, there are learning options designed to fit around your life. At Functional Skills UK, we offer both in-person and online opportunities that allow you to progress at your own pace. This flexibility means you can continue developing your skills while building the confidence to succeed in interviews and beyond.
Employers value people who show they are willing to learn, adapt and invest in themselves. Taking the step to start a course, no matter your age or background, shows initiative and resilience. These are qualities that stand out in any interview.
Recognising Your Transferable Skills
Adult learners often underestimate the value of the experiences they already have. Whether through previous jobs, raising a family, volunteering, or community involvement, you have probably developed skills that employers are actively looking for.
Teamwork, communication, organisation, problem-solving and time management are all transferable skills that can strengthen your interview answers. Reflecting on your experiences and linking them to the role you are applying for helps you tell a stronger, more authentic story about what you can offer.
Bridging Gaps in Your CV
If you have had a break from work, one of the most common job interview questions is: “What have you been doing with your time?” This is where adult education can really make a difference.
Taking on a vocational qualification is an excellent way to show employers that you have used your time productively. It demonstrates commitment to growth and a proactive attitude towards your career. Being able to say, “I have been gaining a qualification to strengthen my skills and prepare for my next role,” instantly reframes any employment gap in a positive light.
We have seen real success stories that prove how powerful this can be. One of our partners, Hannah from Clarion Housing, recently shared feedback from a learner who had just completed an interview. The learner explained that their NCFE Business Course was a huge selling point during the discussion and became a well-talked-about topic with the employer. It showed clear motivation, relevant knowledge, and genuine commitment. These are qualities that employers value highly.
Asking Questions and Following Up
A job interview is a two-way conversation, not a test. Employers want to see that you are genuinely interested in them and the opportunity on offer. Prepare a few thoughtful questions about the team, the culture, or how success is measured. This shows curiosity and engagement.
Once the interview is over, follow up with a short, polite email thanking the interviewer for their time. Reiterate your enthusiasm for the role and, if relevant, reference something you discussed that particularly interested you. This simple gesture reinforces your professionalism and keeps you front of mind.
The recruitment process can take time, so patience is key. Research from StandOut CV found that the average time to hire in the UK is around 4.9 weeks. Use that time to stay engaged, refine your skills, and prepare for the next steps. Employers notice candidates who communicate clearly and remain professional throughout the process.
It might surprise you to learn that 27% of organisations say new hires sometimes do not turn up on their first day. It sounds simple, but clear communication at every stage matters. Once you have accepted an offer, confirm your start date, ask any final questions, and keep in touch. A reliable and proactive approach will always reflect well on you.
Final Thoughts
Mastering the art of the job interview is not about perfection. It is about preparation, confidence, and self-belief. Every interview is an opportunity to learn, grow, and get closer to your next career goal.
If you are looking to build confidence, strengthen your CV, or gain qualifications that help you stand out to employers, we are here to help. At Functional Skills UK, we offer a range of flexible adult learning and employability courses designed to support your success in interviews and beyond.
Explore our employability and functional skills courses today and take the next step towards your future career.
